Who we are

Porsche Insurance is a trading name of Volkswagen Financial Services (UK) Limited (VWFS), registered in England and Wales No. 2835230 (registered office: Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes, MK14 5LR).

VWFS is authorised and regulated by the Financial Conduct Authority (FCA), registration number 311988. Authorisation details can be checked on the Financial Conduct Register at fca.org.uk/firms/systems-reporting/register.

Future changes of insurer

We choose to work with other organisations in the United Kingdom to ensure that we develop and offer our customers the best insurance products.

Therefore, from time to time, we may change the provider of an insurance policy.  If this does happen we will advise our customers in writing, giving them reasonable notice of any such proposed change prior to the renewal of their policy and supply them with details of the terms of any proposed new policy. Customers will not be obliged to take any new cover and any cover will contain cancellation rights in accordance with those set out in the policies cancellation section.

Customer care

Our aim is to get it right, first time, every time. If we make a mistake we will try and put it right promptly. We can usually resolve most issues straight away, so please get in touch with the Porsche Insurance Customer Service team.

Making a complaint

Any telephone calls made in connection with our policies may be monitored or recorded to assist with staff training and for quality control purposes.

If you suffer from any disability affecting your ability to read this policy please contact, or arrange for someone, on your behalf, to contact Porsche Insurance for assistance.

Alternatively, you can write to us at
Porsche Insurance
Brunswick Court
Yeomans Drive
Blakelands
Milton Keynes
MK14 5LR